FAQs

Frequently Asked Questions (FAQs)

1. What products do you offer?

We provide a wide range of premium automotive parts and accessories, including:

  • Fuel Filters
  • Oil Filters
  • Crankcase Components
  • Air Filters
  • Spark Plugs

Our products are carefully selected to help maintain your vehicle’s performance, reliability, and efficiency.

2. Which brands do you distribute and resell?

We are authorized distributors and resellers of trusted automotive brands, including:

  • Mopar
  • Fleetguard
  • FASS
  • Caterpillar
  • Motorcraft

These partnerships allow us to deliver genuine, high-quality parts that meet industry standards for durability and performance.

3. How do I place an order?

Ordering is simple and convenient. Browse our website, choose the products you need, and proceed to checkout. You can also place your order directly over the phone by calling +1 (631) 920-0371.

4. Do you offer international shipping?

Currently, we ship within the United States only. However, we are actively working on expanding our shipping services to international locations in the near future.

5. How long does delivery take?

Most orders are processed within 0–1 business day. Delivery times may vary depending on your location, but the majority of orders arrive within 3–4 business days after shipment. Tracking details will be emailed once your order has been dispatched.

6. Is there a shipping fee?

Yes, a flat shipping fee of $4.99 applies to all orders.

7. Can I return or exchange an item?

Yes, we accept returns and exchanges on most items within 30 days of delivery, provided the products are unused and in their original packaging. For assistance, contact our support team at support@carcoreparts.com or call +1 (631) 920-0371.

8. What payment methods do you accept?

We accept a variety of secure payment options, including:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal
  • Google Pay
  • Shop Pay

All transactions are processed through secure payment gateways to protect your personal and payment information.

9. How can I track my order?

Once your order has shipped, you’ll receive an email with your tracking number and shipment details. You can also log into your account on our website to view your order status and tracking updates.

10. Do you provide customer support?

Absolutely. Our customer support team is available to assist you with any questions or concerns.

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