Privacy Policy

Last updated: September 28, 2026

Nexonic Products is an online shopping store in Saudi Arabia offering kitchen tools, home essentials, cleaning products, and other everyday items. We use customer information to process purchases, deliver orders, and help with order-related questions. This privacy policy explains how information is handled when you shop with us. Our store is powered by Shopify.

Information Collection for Your Order

When you place an order or contact us about one, we may use your name, email address, phone number, billing and delivery address, order details, payment confirmation, and messages you send us. This information helps us confirm and process your order, arrange delivery, provide order updates, answer questions, and handle returns or refunds.

Personal Information, Payments, and Delivery

Payment providers process the payment information needed to complete your purchase. We use order and delivery details with Shopify and the payment, shipping, and support providers needed to operate the store and fulfill your order. These providers may process information on our behalf to provide their services.

Cookie Usage and Security Measures

When you browse products, use your cart, or check out, Shopify and the technologies used to operate our store may process technical information, such as your IP address, browser and device details, and website usage. Cookies and similar technologies support essential shopping functions, including your cart, checkout, and site security. For more information, please see the Shopify Cookie Policy.

Data Retention and Your Choices

We retain order and customer-support information for as long as reasonably necessary to fulfill purchases, provide support, maintain transaction records, resolve disputes, and meet applicable legal obligations. The period may vary depending on the type of information and why it is needed. You may contact us to request access to or correction of your personal information, or to request its deletion. We will consider requests in accordance with applicable law and any record-keeping obligations.